Privacy Policy

When you browse the website, create an account, play games or contact support, Gday77 Casino may handle information that identifies you or relates to your activity. The type and amount of information collected can depend on the services you use, the checks required for your account and the choices you make.

Account and contact details

This may include your name, date of birth, residential or contact information, username, account credentials, communication preferences and other details you provide when registering or updating your account. We use this information to create and administer your account, provide requested services, communicate with you and help keep account information accurate.

Identity and verification information

To help verify your identity, age or eligibility, we may request documents or information such as identity documents, proof of address or other relevant evidence. Verification information may also be used for security, anti-fraud, responsible gambling and other required checks. Please provide only genuine, current and relevant information through the available account or support channels.

Payment and transaction records

We may handle information about deposits, withdrawals, bets, wins, losses, account balances and other transactions. Payment details may be processed by payment providers, and we may receive information needed to confirm or reconcile a transaction. We do not need to retain more payment information than is reasonably required for account administration, security, support, financial records and legal obligations.

Device, technical and usage data

When you use the website, technical information may be recorded, including your IP address, browser type, operating system, device characteristics, language settings, approximate location, pages viewed, access times and interactions with the website. We may also receive information about how you reach and use the website. This helps us operate the platform, identify errors, improve performance, protect accounts and investigate suspicious activity.

Personal information is used for purposes connected with providing and managing the website and gambling services. These purposes may include:

• Creating, maintaining and securing your player account.
• Confirming your identity, age and account information where checks are required.
• Processing deposits, withdrawals, game activity and other account transactions.
• Detecting, preventing and investigating fraud, scams, money laundering, account misuse, collusion and other security concerns.
• Providing customer support, responding to questions and resolving complaints or technical issues.
• Sending service messages about your account, security, transactions, website changes or other important matters.
• Understanding website use, testing features, improving games and services, and maintaining reliable technical systems.
• Meeting record-keeping, reporting and other obligations that apply to the operation of an online gambling service.
• Managing marketing communications where you have permitted them or where otherwise allowed, while respecting your communication preferences.

We may combine information from your account, website activity, transactions, verification checks and communications when this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes without a suitable basis to do so. Where information is no longer reasonably needed, it may be securely deleted, anonymised or otherwise disposed of, subject to legal, security and operational requirements.

Service providers and disclosures

Some functions may be performed by trusted service providers, such as identity and verification services, payment processors, technology providers, hosting providers, customer support tools, fraud prevention services and analytics providers. These providers may access information only as needed to perform their services or meet their obligations. Information may also be disclosed where necessary to protect players, the website or the public, to investigate suspected unlawful activity, or to comply with a valid legal or regulatory request.

Some providers or systems may operate in countries outside Australia. If information is handled overseas, reasonable steps are taken to support its security and appropriate handling. The information that can be shared depends on the service, the purpose of the disclosure and the circumstances involved.

Cookies and similar technologies

Gday77 Casino may use cookies and similar technologies to keep the website functioning, remember preferences, support account sessions, understand website traffic, improve performance and help with security. Some cookies are necessary for features you request, while others may help us analyse or personalise your experience. You can manage or restrict cookies through your browser settings. Disabling some cookies may affect how parts of the website work, including account or game features.

Protecting information

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, authentication procedures, monitoring, secure connections and staff or supplier processes. No online system can be guaranteed to be completely secure. You should use a strong, unique password, keep account details confidential and contact support promptly if you suspect unauthorised access or unusual activity.

Keeping information

Information is kept for as long as it is reasonably needed for the purposes described in this Policy, including account administration, security, support, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed. This means a request to close an account or delete information may not result in the immediate removal of every record. When retention is no longer required, information will be deleted, anonymised or securely disposed of where appropriate.

Children and other users

The website is intended for people who are legally permitted to use online gambling services. We do not knowingly invite children to create accounts or provide personal information. If you believe a child has provided information, please contact support@gday77casino-aud.com so the matter can be reviewed. We may suspend or restrict an account if information supplied about age or eligibility cannot be verified.

Depending on the circumstances and applicable privacy requirements, you may have rights in relation to personal information held about you. These may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information that no longer needs to be retained, and withdrawing consent to marketing communications. You may also ask questions about how your information is used or raise a concern about our handling of it.

Making a data request

To exercise your rights or ask a privacy question, contact support@gday77casino-aud.com. Please explain what you are requesting and include enough information for us to locate the relevant account or records. We may need to confirm your identity before providing information or making changes, so that personal information is not disclosed to the wrong person.

• Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions.
• Correction: tell us which information is incorrect, incomplete or out of date and provide the preferred details.
• Deletion: ask for information to be deleted where it is no longer required and no exception prevents deletion.
• Marketing consent: withdraw permission for promotional messages by contacting support@gday77casino-aud.com or using an available unsubscribe option.

Withdrawing marketing consent will not generally affect essential service, security, transaction or account messages. We may retain a record of your preference so that it can be respected. A deletion request may be limited where information is needed for legal obligations, fraud prevention, security, dispute resolution or another legitimate operational purpose. We will consider requests reasonably and explain any material limitation where appropriate.

Changes to this Privacy Policy

This Privacy Policy may be updated when our services, technology, information practices or applicable requirements change. The current version will be made available on the website. If a change is significant, we may provide an additional notice where appropriate. You should review this page from time to time so you understand how information is handled.